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delivery

We use Speed post, Fedex or SF Express to deliver your orders. All of the delivery service providers offer a mail tracking service, so your parcel will be safe with them.


Delivery Charges

See the delivery fee of your country here:

City / Country Delivery Fee
Hong Kong Free
Outside Hong Kong HKD$100


Free Shipping

We offer international FREE delivery to transaction over an amount of HK$800.

 

Shipping times

Standard delivery: Providing your items are in stock we will aim to deliver your order within 3-5 working days.

During our sale and peak periods, it may take up to 10-14 working days.

 

KPC Yarn considers Saturday, Sunday and all national holidays as non-working days.


Combined shipment

To help saving the environment, items from multiple orders will be combined into the same package when possible.

 

If your transactions meet the below conditions, orders may be combined into the same package:

-The orders are placed through the same user account.
-The orders are being shipped to the same delivery address.
-The orders are dispatching at around the same time.

 

The shipping fee paid for each order will not be refunded when the multiple orders are combined into one package. Separate shipping charges will be charged for each order.

If you wish to separate your multiple orders into different package, please email us at info@kpcyarn.com after your order placed.

 

“Gifts”

Under any circumstances, we cannot mark the packages as “gift”. All the import documentation will be reflected the true value of the items.

 

Import Duty

KPC Yarn Limited does not receive any customs fee. The import duty is charged by your local customs office and it varies between each country.

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