kpcyarn | shipping

shipping

All international orders will be shipped via Fedex, Hong Kong Post Office service or SF Express. Import Duties & Taxes are Due on delivery, paid to the carrier. We are not responsible for international duty and taxes. We do not accept responsibility for orders not accepted due to failure to pay duties and taxes. We cannot make any exceptions. International shipping, duty, and taxes are non-refundable in the event of a return/exchange.

 

Delivery Charges

See the delivery fee of your country here:

City / Country Delivery Fee
Hong Kong Free
Zone A HKD100
Zone B HKD200

*Zone A: China, Indonesia, Japan, Macau, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam.
*Zone B: France, Germany, Israel, Norway, Spain, Switzerland, United Kingdom

Hong Kong

Order below 1kg via Hong Kong Post or SF self-pick up (state the store code, find the code here)
Above 1kg via SF Express.

 

U.S.A./ Canada

Please make purchase through KPC North America website http://www.kpcyarn.ca

 

Australia/ New Zealand

Please make purchase through KPC Australia/ New Zealand website http://www.kpcyarn.com.au

 

Free Shipping

We offer international FREE delivery to transaction over an amount of HK$800.

*29 March 2020 Due to flight restriction, we currently do not offer free shipping internationally.

 

Shipping times

Standard delivery: Providing your items are in stock we will aim to deliver your order within 3 - 5 working days.

During our sale and peak periods, it may take up to 10-14 working days.

 

KPC Yarn considers Saturday, Sunday and all national holidays as non-working days.

 

Combined shipment

To help saving the environment, items from multiple orders will be combined into the same package when possible.

 

If your transactions meet the below conditions, orders may be combined into the same package:

-The orders are placed through the same user account.
-The orders are being shipped to the same delivery address.
-The orders are dispatching at around the same time.

 

The shipping fee paid for each order will not be refunded when the multiple orders are combined into one package. Separate shipping charges will be charged for each order.

If you wish to separate your multiple orders into different package, please email us at info@kpcyarn.com after your order placed.

 

“Gifts”

Under any circumstances, we cannot mark the packages as “gift”. All the import documentation will be reflected the true value of the items.

 

Import Duty

KPC Yarn Limited does not receive any customs fee. The import duty is charged by your local customs office and it varies between each country.